Terms of Service – Moamen Mohamed – Digital Marketing & Automation Specialist
Last Updated: February 24, 2026
These Unified Terms of Service (“Terms”) constitute a legally binding agreement between Moamen Mohamed (hereinafter referred to as the “Service Provider”, “we”, “us”, or “our”), and the Client (hereinafter referred to as “you” or the “Client”). These Terms govern all digital marketing services and the use of our “Ad & Content Automation App” (hereinafter referred to as the “App” or “Service”).
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1. Acceptance and Governing Documents
By utilizing our services or accessing the App, you agree to be fully bound by these Terms. Your explicit consent to commence work or the payment of any fees constitutes full and unconditional acceptance. These Terms integrate both general service provisions and specific automation rules. In case of conflict regarding automated processes, these specific terms shall prevail.
2. Description and Scope of Services
We provide specialized marketing and consulting services, including:
• Developing marketing strategies across various platforms.
• Launching and managing advertising campaigns on digital platforms.
• Targeted marketing consultancy.
• Automation Services: We grant you a limited, non-exclusive, and non-transferable license to use our automation systems (built on platforms like n8n/Make) during your subscription period. Scope limits (e.g., maximum automated operations, number of connected accounts) are defined in your specific project agreement.
3. Payment, Billing, and Refunds
3.1 Pricing Model
Fees are based on a flexible model (monthly retainer or one-time project fee) as agreed. Payments are accepted exclusively via PayPal or other pre-approved electronic methods.
3.2 Prepayment and Refund Policy
• Deposit: A 50% advance payment is required to start any project. The remaining balance is due upon delivery or as per the monthly schedule.
• Early Termination (Before Work): Full refund of the deposit, minus transaction and banking fees.
• Early Termination (After Work Starts): No refund shall be issued. The deposit is retained to cover professional time and resources invested.
4. Client Obligations and Content Liability
4.1 Responsibility for Content
The Client bears sole legal and financial responsibility for all final content (text, images, video) published via the App or AI Agents. You must ensure that content does not infringe on third-party intellectual property, contain defamation, or violate any laws.
4.2 Review and Approval
By providing “Content Pillars” or approving a schedule/campaign launch, you confirm that you have reviewed the content and verified its accuracy and legality.
5. AI Agents and Automation Workflow
• AI Role: AI Agents are used exclusively to refine content drafts and execute automated scheduling/management tasks.
• Performance Disclaimer: Automation is an execution tool; we do not guarantee specific financial results, sales volumes, ROI, or CPA rates. Results are subject to market fluctuations.
6. Intellectual Property (IP)
6.1 Deliverables
Full IP rights for content produced exclusively for you (ad copy, designs, written strategies) transfer to you only after full payment of the final invoice.
6.2 Automation IP
The IP for the underlying automation solutions (n8n/Make workflows, custom code, etc.) remains our property. You are granted a right to use these solutions only for the duration of the active service on our servers. Migration of these tools to your own environment requires a separate agreement and additional costs.
7. Data Security and Breach Disclaimer
• Credential Security: We implement strict encryption for sensitive credentials (API keys, access tokens).
• Breach Disclaimer: We are not liable for any security breach on third-party platforms unless it is a direct result of our gross and proven negligence.
• Data Retention: Upon termination, we retain your data (including API keys) for only 30 calendar days, after which it is permanently and securely deleted.
8. Termination
Either party may terminate the agreement at any time. A one-month notice period (written or verbal) is required before the actual termination date. All outstanding fees remain due.
9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or costs (including legal fees) arising from your breach of these Terms, misuse of services, or any third-party IP infringement caused by your content.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Arab Republic of Egypt. Any disputes that cannot be settled amicably shall be referred to the competent courts in Egypt.
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11. Contact Information
For any inquiries regarding these Terms, please contact:
• Email: moamen@moamencsm.com
• WhatsApp: +201211598166
• Website: moamencsm.com (http://moamencsm.com/)